Safety on SuCo

• 18+ only. A date of birth is required to create an account and the system refuses under-18 dates. We also record an explicit 18+ confirmation whenever someone accepts our policies or makes a purchase.
• Money stays on SuCo. Live payments will run through SuCo's approved payment provider; providers never see your card, and members never see a provider's bank details. Provider earnings become payout-eligible after the session is delivered and after any applicable clearance period, holds or reserves.
• Private Connection rooms. Every paid Connection gets a private thread and, for voice/video Offers, a private call room that only the participants can enter, only around the scheduled time.
• Three separate checks. SuCo Verified is an optional badge where our team confirms an account is authentic — it is not an endorsement and does not by itself mean a government ID was checked. Separately, our compliance team can require identity or licence checks where a listing needs them, and payout setup runs its own identity verification through the payment provider before anyone can withdraw.
• Reliability tracking. Completed sessions, cancellations and no-shows are recorded and affect a provider's clearance time and standing.
• Block and report everywhere. Blocking hides both people from each other, ends messaging and prevents new purchases. Reports are confidential and go to a human moderation queue with severity levels.

• Read the whole Offer: format, duration, what's included, the refund policy and the connection method.
• Look for the Verified mark, completed-session count and reviews from people who actually finished a Connection.
• Be wary of anyone who wants to move payment or the conversation off SuCo — that removes every protection here and is against the rules.
• Never share passwords, one-time codes, financial details or ID documents in a message. SuCo staff will never ask for them.

• Use SuCo's own call room where the Offer includes voice or video; it's private, not recorded, and limited to the participants.
• Companionship on SuCo is platonic. Anyone steering a session toward sexual content or a romantic meeting is breaking the rules — end the call and report it.
• In-person sessions are only permitted for clearly non-romantic services, in public or professional settings, and our rules require the provider to be SuCo Verified. This is a policy rule enforced by review and reports rather than an automatic block, so use your own judgement: meet in public, and tell someone where you are.
• You can leave any session at any time. If you felt unsafe, report it from the Connection page and request a refund — safety reports are prioritised.

• No-show or non-delivery: report it from the Connection page; you receive a full refund.
• Harassment, threats or a scam: block the person and report them. Include screenshots if you have them. We review zero-tolerance reports immediately.
• Someone under 18: report the profile and choose "Underage concern". We act on these first.
• An emergency: contact local emergency services first, then let us know.
• Can't sign in: the Contact Support form works signed out.

Never allowed on SuCo:

• Nudity, sexually explicit or sexually suggestive content, and any sexual, erotic, escort, "adult" or romantic-for-pay service
• Anything involving or sexualising anyone under 18
• Illegal goods or services, including drugs, weapons, gambling and counterfeit items
• Fraud, scams, impersonation, fake reviews and misleading listings or qualifications
• Harassment, threats, hate, violence or gore, and promotion of self-harm
• Regulated professional services (for example medical, therapy, legal or financial advice) without the licence the law requires
• Content you don't own or have rights to use
• Taking payment or moving Connections off SuCo
• Anything that breaks the law or payment card network rules

Uploaded photos and videos are screened automatically before others can see them (videos across the whole clip, including audio), and public text — bios, service descriptions, offers and posts — is checked automatically before it is published. Clearly acceptable content publishes automatically, clear violations are rejected, and only flagged or uncertain items — or items the automated check could not complete — are held for review by SuCo staff. Automatic screening does not catch everything, and anyone can report missed content; reports are reviewed by people on our team. Repeated confirmed violations suspend posting on the account. SuCo does not record calls and does not automatically screen all message text. The controls we use are reports, staff review, pausing a Connection, suspending accounts and removing content; messages and calls are blocked while a Connection is paused or an account is suspended. SuCo may monitor, review, block, remove or disable any content, Offer, message, call or Connection, and may restrict, suspend or terminate any account, that is illegal, prohibited, sexually explicit, fraudulent, or otherwise breaks SuCo's rules or payment card network standards — with or without notice where safety or the law requires.

Reports are triaged by severity. Standard reports are reviewed within a few days; serious and zero-tolerance reports (minors, sexual services, trafficking, threats, fraud) the same day. Actions range from a warning to removal of an Offer, restriction, suspension or termination of an account, and holding related earnings. Every action is logged, the affected person is told what happened and why, and most decisions can be appealed from Settings. Where the law requires it, we cooperate with law enforcement.

Your date of birth, email, payment history and verification status are never public. You control whether you appear in Discover, who can message you and whether your online status is visible. Read the Privacy Policy for the full picture.

• You can decline or cancel a Connection you're uncomfortable with before it starts; the member is refunded in full.
• Block and report members who harass you or ask for prohibited services; your earnings for delivered sessions are unaffected.
• Keep everything on SuCo so the record exists if a member disputes a charge — the Connection record is the evidence we submit on your behalf.